The messenger is constantly being improved, bugs and bugs are fixed. Regular updates improve the program and make communication more comfortable. But users still face minor glitches. However, do not worry, the WhatsApp support service will help to solve the problem.

Ways to contact technical support

It is not always easy to determine the reason for the incorrect operation of the messenger. Therefore, to contact technical support, the user needs to accurately describe the problem and the situation in which it appeared. A screenshot would also help. Taking a screenshot will help speed up the resolution of the problem.

contact technical support possible with the help Email or through mobile app. All applications are processed quickly, but the speed of solving the problem depends on the amount of information provided.

Contact via email

The easiest way is to contact via email. The user needs to send an email to [email protected]. The letter must indicate:

• User name.
• The mobile number associated with the current account.
• problem. The "symptoms" of the problem should be described in detail.

Note: It is desirable to add a screenshot to the letter. A snapshot of the error will help speed up the resolution of the problem.

The technical support service of the messenger is competent and friendly to the user. Employees are ready to answer any questions about the operation of the application, to solve the user's problems.

Contact via smartphone

The user of the popular messenger can ask for help directly from his smartphone. For this you only need:

The user will see a window in which they need to describe the problem and add screenshots.

FAQ section

Whatsapp technical support is not the only way to solve the problem. The user can try to figure out the causes and ways to solve the problem on their own.

To fix the problem yourself, you need:

The program will prompt you to open a browser window. On the site, the user will find answers and ways to solve the most common errors, recommendations for working with the messenger, and much more.

In the process of using WhatsApp, you probably have some difficulties. For example, many users do not know how to send a media file from their phone, how to restore a message (or how to delete it), how to create a group, how to blacklist a contact, and much more. We hasten to please you that the whatsapp support service is very competent and ready to answer any question, even the most difficult one.

How to contact WhatsApp support?

You need to specify:

• Phone
• Describe the problem
• You can attach screenshots

2 way - via phone:

• First you need to go to the settings.
• Now you need to select "Help" from the list.

• The FAQ item will allow you to go to the technical support site directly from your phone, and for this you will need to select a convenient browser. You can find the answer to your question on the developer's Internet portal. There is a lot of useful and relevant information on the WhatsApp website - you need not be lazy and try to find a solution without attracting additional funds.

• If the problem is not resolved, you will have to contact Whatsapp support directly. Contact us tab. As you can see, here you even have the opportunity not only to ask a question, but also to attach a screenshot.

Whatsapp support service is working all the time and they are ready to help all messenger customers.

Whatsapp is one of the popular instant messengers that appeared in 2009. Mainly used on mobile and other platforms that support video and voice communication. The main competitors are Skype, as well as Viber and telegram, which is gaining more popularity.

Non-supporting platforms

The well-known WhatsApp messenger is not 100% cross-platform, as the developers declare. For example, this application will not work on a stationary PC (namely, an application), a laptop, or a tablet.

Moreover, the information on the application website informs that the development of a version of the application for similar platforms is not expected at present and in the near future.

How to determine if WhatsApp is supported on a device

The easiest way to check if your device supports this application is to go to the WhatsApp website and try to download and install the program on your device. You will be automatically redirected to the page where you can download whatsapp.

In case you are an Android owner, this is the Google Play page. After that, you will find information in the description of the WhatsApp program that your device is not supported.

If you do not find such information, then you can start using free SMS, chats, and information exchange.

In the case when you have a stationary PC and want to use the WhatsApp messenger on it, then there are more chances for this than for tablets.

What is the reason

Many who want to use this application have questions: why WhatsApp is not supported on the tablet, is it possible to get around this problem.

One of the reasons why whatsapp is not supported on your android device, is associated with the optimization of the application for interaction with the network. Therefore, installing on your tablet, which uses only a connection such as Wi-Fi, and does not support GSM, whatsapp from Google Play will fail.

In such a situation, you can download the WhatsApp installation file from the developers' website and install the application manually.

How to connect

In many ways, the reason why WhatsApp is not supported on some devices lies in the restrictions that the developers have imposed. But there are ways to get around them. Can whatsapp run on other devices?

On Android OS with file manager

You need to install instant messengers and games on a tablet or phone based on the Android OS using the Google Play program. But the developer's policy provides for another method of installation directly from the device.

How do we install WhatsApp if the device does not support the application? To this end, we perform the following actions:

If there is a cache (data archive) with WhatsApp, you need to install it as indicated in the description.

The files are placed on the device, so we can disconnect it from the PC. Next we take the steps:

If a message appears stating that installation of programs from unknown sources is blocked for safe purposes, then click the "settings" function.

With that, we move on to the “security” section. We put a mark next to the option "unknown sources.

Then click the "Install" button

After installing the application, a message will appear on the monitor:

On Android OS without file manager

Not every user has a file manager. This is not the same problem as people think. To install the APK format file, you need to resort to the help of a browser.

The step by step steps are as follows:

AT this case when you click on a file, it downloads. You need to click on the curtain, and in it click on the file again.

Some nuances

They concern several devices, the installation of WhatsApp on which is somewhat individual. Among them are Nokia H8, Lenovo tablet and Samsung.

For Nokia

If Nokia H9 is an exclusive model based on MeeGo. However, the whatsapp developers did not create a version that was supported on this model. But on Nokia H8 you can install a messenger.

For this:

• find a site where the proposal for the installation of whatsapp for Nokia H8;
• connect the phone with a USB cable to the PC;
• transfer the downloaded file using third-party sites to your phone;
• disconnect PC and mobile phone;
• install app.

Tablet lenovo and samsung

When installing WhatsApp on a Lenovo tablet, a number of nuances also arise. Due to the fact that you will not be allowed to download the messenger through Google Play, there will be a download method apk file from some site. Consider how to install whatsapp on samsung tablet and Lenovo. The algorithm of actions is similar.

Articles and Lifehacks

The popular messenger has become so firmly established in our lives that many simply cannot imagine it without it.

Of course, except for those who are sure that Viber is still better, or prefer the old, not too good, but still relevant Skype.

Therefore, there is often a desire to install it everywhere, up to washing machine and a smart vacuum cleaner to always be able to chat.

Jokes are jokes, but which ones currently support WhatsApp?

iOS

Support in 2017 iOS versions older than the seventh was discontinued. "Seven", according to the promise of the administration of the service, will be supported until 2020, but it is impossible to create new accounts on it.

The current minimum version at the time of writing with full functionality is iOS 8.

Android

In the same 2017, the service stopped supporting Android versions up to and including 2.2. The assembly, which can be used under limited conditions until 2020, is 2.3.7.

Moreover, on the official website of the messenger it is stipulated that tablets are not supported. The oldest version for which full functionality is guaranteed at the time of writing is Android 4.0.

Windows phone

This operating system itself has become exotic, supplanted by the combined pressure of the "bitterers" and the "green bucket".

Accustomed to the dubious laurels of a monopolist on desktops and laptops, it shamefully lost to competitors and even stopped releasing new builds for smartphones.

So the termination of its support up to version 7 did not surprise anyone. The minimum OS for today, on which WhatsApp can be installed, according to the official resource, is Windows phone 8.1.

Other operating systems

2017 turned out to be a black year for many relics: WhatsApp developers dropped the "ballast" in the face of Blackberry OS, Symbian and Nokia S40.

However, limited use is still available for the latter without the possibility of creating a new account and guaranteed operation of all functions. But from January 1, 2019, this will not happen either.

In addition to the above rarities, the official website provides support for JiloPhone smartphones, which few people have heard of in Russia.

And no wonder - they are intended exclusively for the Indian market, it is impossible to purchase and use them outside of India.

Another antique that WhatsApp is rumored to be powered by is the Tizen operating system, a not-so-successful brainchild of Samsung that still doesn't die.

The plans of the companies did not include the release of smartphones on this OS, at least in 2018-2019, although their representatives assured, they say, maybe someday in a bright future ...

Whatever it was, even no mention of this platform was found on the official website.

Desktops

You can use the messenger not only on mobile devices. On this moment supported Microsoft versions Windows 8 (32 and 64-bit versions) and MacOS X starting from 10.9.

Finally

Here, in fact, is all the comprehensive information on this issue: no java-tubes, no Linux, bada, MeGo, LiMa and other wonderful OS that must certainly displace Windows and Android, and only the malicious intrigues of competitors prevented them from doing this.

But, honestly, how much hardware is left on the same Android older than version 4?

And the Windows Phone fleet, according to statistics, among all users mobile internet is less than a percent!

The company's policy is absolutely logical - why create and maintain assemblies for those who are already guaranteed to be registered in the dustbin of history?

WhatsApp is not an eternal application, at least on some smartphones and operating systems that are now obsolete. There has been a lot of talk in recent months about models that will no longer support the popular messaging app as of January 1, 2019. By now, that day has already arrived. Last year, Windows Phone 8.0, BlackBerry OS, and BlackBerry 10 were hit by obsolescence. This year, the goal was different models Nokia and beyond.

In particular, we are talking about this:

• On devices with Android 2.3.7 and earlier versions of WhatsApp, you can use the app until February 1, 2020.
• On smartphones with iOS 7 and above early versions you can use the application until February 1, 2020

Which phones will not support WhatsApp messenger?

However, there are phones on which the app will no longer work. These are different Nokia models with operating Symbian system S40, here's the full list:

Nokia 206, Nokia 208, Nokia 301, Nokia 515, Nokia Asha 201, Nokia Asha 205, Nokia Asha 210, Nokia Asha 230, Nokia Asha 300, Nokia Asha 302, Nokia Asha 303, Nokia Asha 305, Nokia Asha 306, Nokia Asha 308, Nokia Asha 309, Nokia Asha 310, Nokia Asha 310, Nokia Asha 311, Nokia Asha 500, Nokia Asha 501, Nokia Asha 502, Nokia Asha 503, Nokia C3-00, Nokia C3-01, Nokia X2-00, Nokia X2-01, Nokia X3-02 and Nokia X3-02.5.

The reasons for this lack of support in the future also lie in the security that these models and OS can no longer guarantee. Many SOs are also deprecated and don't support all the new features of the application anyway. Finally, the deviation from certain models is also related to their power, in addition to the fact that they are now little used and then superseded by later devices.

Jan 4, 2019 14:03