There are many reasons why the iPhone may get stuck in headset mode and stop playing sounds from the external speaker. In most cases, the ingress of dirt or moisture into the 3.5 mm jack is to blame, but it happens that there is also a software error. In this instruction, we have analyzed all the most effective ways to solve this problem, regardless of what caused it.

Note: The solutions to the problem are listed in order of their effectiveness. Go from the first method to the last and one of them will definitely help.

Method 1: Clean the 3.5mm jack

The most common cause of an iPhone locked in headset mode is dust or dirt in the 3.5mm jack. Solution in this case- the simplest cleaning of the connector with any thin object, such as a needle or toothpick.

There is no specific cleaning method. Carefully move the needle/toothpick around inside the 3.5mm jack for 10-15 seconds and then purge it. If there is no result, cleaning the 3.5 mm jack can help. cotton swab dipped in alcohol. In addition, it is worth trying to clean the connector with a folded napkin.

Method 2: Clean the power connector

A similar cleaning of the power connector can also be a solution to the problem. The technique is the same - a cotton swab / needle / toothpick is wetted in alcohol and the power connector is cleaned with it, be it an old 30-pin connector, or Lighting. Keep in mind that you need to wipe the connector thoroughly.

Method 3: Put your iPhone in the cold for a couple of minutes

This advice sounds like some kind of cruel joke, given how negatively the cold affects iPhone, but the method really works, which is confirmed by numerous reviews. An iPhone stuck in headset mode must be put for 2-3 minutes (no more) in a cold place. In winter, in this case, a balcony or just an exit to the street is suitable, in the warm season - a refrigerator.

Method 4: Blow out the 3.5mm jack with a hair dryer

Blowing out the 3.5mm jack with a hair dryer can help deal with the problem. As in the case of the previous cases, there is no specific purge technique. The only thing to remember is that prolonged hot air blowing can be bad for the iPhone battery.

Method 5: Connecting the charging cable/headphones repeatedly

Another method based on cleaning the charging connector and audio output. Even a needle is not able to reach the hard-to-reach places of the connectors, but the connectors fill the entire connector with themselves, as a result, maximum cleaning occurs. The principle of operation is extremely simple: follow forced reboot iPhone, and after about 10-15 times, plug the charging cable and headphones into the appropriate jacks.

Method 6: Connect a Bluetooth headset/speaker

It also happens that the iPhone freezes in headset mode due to a software error. They usually happen after installation. new version iOS. In this case, it helps to connect a wireless headset or speaker and then turn off the headphones. The principle of action is as follows:

Step 1. Connect your headphones to iPhone.

Step 2. Connect a Bluetooth headset/speaker to iPhone to output audio to it.

Step 3: Unplug your headphones.

Step 4: Turn off your wireless device.

Immediately after that, you can check if the sound has returned to the speaker of your iPhone.

Method 7: Force reboot with headphones on

Also software problem can fix a forced restart of an iPhone with headphones plugged into the 3.5mm jack. To perform a hard reset, hold down the Home and Power buttons until the Apple logo appears on the screen.

Also can help:

• Sudden pulling of the headphone plug from the socket.
• Sucking the dirt out of the nest with a vacuum cleaner (

Hi all! In general, the missing sound on the iPhone is not a very standard situation, since it definitely does not turn off by itself. However, you do not need to immediately prepare for the worst, because this phenomenon may be due not only to any mechanical problems, but also software problems, which is much easier to solve. So, what to do and how to fix audio problems on iPhone, let's go! ;)

Naturally, we will not talk about such a banal thing as checking whether the vibration mode is turned on, the do not disturb mode () and whether the volume slider is turned to the maximum, we will not talk - this must be checked first. Let's get straight to the point and first we need to decide where there is sound and where not.

Here are some situations...

The sound on the iPhone is not completely gone - it is in the headphones

In principle, the partial loss of sound signals is usually characteristic of problems with software but not in this case...

So, we insert the headphones into the iPhone and check. If they have sound, and when you pull it out, it disappears, plus when you adjust the volume, no divisions are added (it seems that the volume buttons do not work), then I congratulate you, you are lucky.

The whole problem is in the charging connectors or headphones. They either got dust in them, or they oxidized from contact with water (how to act).

And thus the iPhone "thinks" that something is constantly connected to it - a docking station or the same headphones. By the way, this trouble is more typical for older devices with a 30-pin connector - such as iPhone 4, iPad 2, etc. Why? It's just that the connector itself is larger and, precisely for this reason, the likelihood of contamination is higher.

What do we do? It's simple - in most cases, careful cleaning of the connectors helps.

Carefully! With a toothpick or other object (very preferably not metal, as you can scratch or bend the contacts), we clean out all the accumulated dirt or dust from there. After that, reboot the device. Then, just in case, several times we insert and pull out the charging and headphones into the connectors.

By the way, if the contacts are oxidized (for example, after contact with a liquid), it may happen that the device will have to be disassembled in order to clean not only the outside, but also the inside.

If you do not have such knowledge, I highly recommend contacting a service center, since with self-repair, in addition to sound, you can break something else - for example, the Home button cable and get this one.

Sound disappeared everywhere - iPhone is completely silent

Here everything is already a little more complicated, since the reason can be any - software and hardware.

1. everything from the phone (after taking care backup or ).
2. We update the firmware or, if it is already the latest installed, then we simply load the iPhone. Not restoring from a backup! Restore later when you find out the reason for the loss of sound.
3. Check if there is sound.

If after all these manipulations there is no success, then the problem is clearly “iron” and consists in ... yes, in anything!

The bottom cable, board, buttons, audio codec, etc. Therefore, without hesitation, we go to the service center. If the phone is under warranty and you did nothing with it (dropped it, beat it), then just after a while you will get a new device (). If there is no guarantee, then the situation is certainly worse, but not particularly critical. As a rule, repairs associated with the lack of sound do not take much time. Yes, and the money is sane.

And finally, a common truth - if there is no sound in one of the lower speakers, then everything is fine with you. Why? Because there is only one speaker at the bottom of the iPhone.

P.S. There is another sure remedy - put "like" and all problems with sounds will disappear. Helped me, let's try! ;)

If the iPhone was purchased recently, then this article will be very relevant for you. The volume settings and switch on this phone are quite different from the standard settings on any other smartphone.

The first thing you need to pay attention to when using an iPhone is the mode switch located on the side panel above the volume buttons. This mechanism will allow you to put the phone on the silent profile without taking it out of your pocket, or vice versa, remove it from the silent profile and turn on the “Normal” profile. Such a toggle switch is available in all smartphone models and is very convenient to use. If you see a red bar, your phone is in silent mode, and if you don’t see it, then it’s in normal mode.

Also check if your iPhone 5s or 6 is connected to a headset, because when connected, the sound will only come from the headphones.

If you checked and your phone is still in normal mode, then we advise you to check the volume mode settings.

Setting Volume Modes

It happens that you need the phone not to make any sounds, for example, while in a meeting, but sometimes, on the contrary, on the street you need it to ring much louder, because you can’t hear it because of the noise around it. To do this, we advise you to adjust the sound on your phone in a way that suits you.

In order to turn on the full sound of your device, you must select one of the loud or sound modes. For example, turning on the "Outdoor" profile sets the maximum volume.

Silent mode

Silent mode on your iPhone turns off the sounds that work for the "Calls" and "Alerts" functions. This mode is the most commonly used among users, you can turn on the silent profile using the toggle switch, and a notification icon will appear on your screen that the phone has switched to the silent profile. But do not forget that the alarm clock you set will still ring at the set volume, even switching it to the silent profile.

Do not disturb mode

This profile is especially useful while sleeping or visiting a museum or church. This mode will give you the feeling of being completely absent. mobile phone. By putting your smartphone in this mode, it will, as before, receive messages and calls, but it blocks sound alerts, a light signal and “vibration mode”. You can turn this mode off, as well as turn it on, in the sound control panel. But do not forget that the alarm clock application will still sound at the volume you set, regardless of the mode.

Separate settings

If you are not satisfied with any of the modes or you have a desire to change some functions or vibro, you will need to study the settings for each mode separately. By entering the mode parameters, it becomes possible to set the volume for ringtones, messages and notifications; ringtones for system notifications and default messages.

If you are an auditor by nature, then you may like that the phone reacts with a sound when you press the screen or keys, which can also be edited in the profile settings. The vibro feed and its sound character are also regulated there.

For each mode, you can choose your own settings and melodies, so it becomes possible to create your own mini-uniqueness.

iPhone Sound Problems

Faced with the problem that your smartphone is frozen at maximum volume and you can’t do anything about it, or vice versa, it doesn’t want to play melodies, but just makes a “vibrate” sound and all the previous tips didn’t help you, we will try to tell you a few methods how to fix this error.

Reset sound settings

Most often, a problem with sound or the fact that it does not work on an iPhone is very easily solved by resetting the sound settings. Unfortunately, all the modes you configured earlier will be reset to the default, but you can configure them again. This process is not laborious and will take you very little time and it can be done at any place and time that suits you.

1 The first action you will need to press and hold the sleep button for about four seconds, which is located at the top of the smartphone. 2 After you need to move the scrolling line on the screen to the Off position, after which the display will go out or the wait sign will be displayed, and then the smartphone will turn off. 3 Now you need to repeat the first action, press and hold the sleep button, which is located at the top of the smartphone, for about four seconds, until the Apple logo appears on it. 4 The final step is to check and adjust the volume by listening to a melody.

Master reset

The most radical method in this situation is a general reset. Before doing this, you must create backup all your personal data so that when resetting, they are not erased from the phone.

Reading time: 12 min

In this article I will tell you why there is no sound on the iPhone when incoming call or receiving SMS. Let's figure out what settings you need to make in order to return the functionality to the phone.

This article applies to all iPhone 11/Xs(r)/X/8/7/6 and Plus models on iOS 13. Older versions may have different or missing menu items and hardware support listed in the article.

Let's go from simple to complex.

There is no sound, because it's disabled

Despite the fact that the iPhone is a fairly reliable gadget, users sometimes encounter the fact that the melody suddenly disappears when they receive an incoming call or SMS.

Ask your question to a specialist

Do not know how to solve a problem in the operation of your gadget and need expert advice?

Often, the ringtone stops playing due to the fact that the iPhone has been switched to silent (silent) mode. Of course, this explanation is quite simple, but in most cases it becomes true, especially for new owners of the device.

To solve this problem, you need to check the volume switch on the left side of the iPhone. If this switch is set to silent mode, then you just need to move it. will play again.

When the volume switch is in the desired position, and the melody does not sound all the same, your gadget may need to be rebooted. Performing a reboot will resolve the software errors that caused the ringtone to disappear. To do this, press and hold the Home and Power buttons at the same time until the apple logo is displayed.

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On the iPhone 7 and 7 Plus, hold down the volume down and power buttons.

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If the disappearance of the sound is due to a software error, then after such a reboot, it should appear again.

Do not disturb option activated

When the ringtone stopped working on the iPhone, you need to check if the Do Not Disturb option is activated. By mistake, users often activate this mode without noticing it themselves. When a crescent-shaped icon is displayed at the top of the screen, the Do Not Disturb mode on the gadget is turned on. It disables all sound notifications.

This problem You can solve it very simply by following these steps:

• Swipe your finger across the screen from bottom to top.
• Open the Control Center.
• Turn off the mode.

After that, the beep should sound again.

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Checking sound settings

It is possible that problems with the ringtone occurred due to incorrect sound settings.

• Open "Settings".
• There we select the "Sounds" menu.
• Set the appropriate volume for notifications and ringtones.
• Turn on "Change with buttons".

This will allow you to adjust the volume of the melody using the volume buttons, which are located on the left side of the iPhone.

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Headset mode started by mistake

When the above methods do not help to solve problems with no sound during SMS and incoming call so the problem is more complex. For example, your device may have been left in headset mode by mistake. You can check this in the Music application or using the "Control Center", where you need to click on the "Devices" icon.

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Then we try to connect and disconnect the headphones several times, carefully clean the Lightning connector with a toothpick and reboot the iPhone.

Troubleshooting with AssistiveTouch

One of the calls made to your iPhone should return to full working capacity. If this does not happen, then the problem, apparently, is technical.

Erase content and reset settings

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This option should only be used in an emergency. To delete all content on the gadget and reset the settings, go to the "Settings" menu, select "General", then "Reset" and "Erase content and settings". We check that before resetting on the gadget when iCloud help or iTunes.

Mechanical problems

If there is no sound on the iPhone when you call, and the methods listed above did not fix the error, you need to contact the service center. Diagnostics will help determine the reasons for which there is no sound:

• Speaker damage. The problem occurs as a result of an impact or a fall. Eliminated by replacing this element.
• Audio channel pollution. When you use your phone actively and for a long time, small debris can clog its audio channel. Troubleshooting can be done by gently cleaning the audio channel.
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If the sound of an incoming call or messages has stopped playing on the iPhone, this does not mean that it is time to run to the service center. There is a chance that you have stumbled upon a rare, but not an isolated bug. A banal reboot or enabling / disabling the silent mode switch may not help, which is why try using our instructions.

What to do if there is no sound (disappeared) of an incoming call on iPhone

Despite the fact that the iPhone is a very reliable thing, sometimes users experience a sudden disappearance of the melody when they call. There is an incoming call, but there is no sound signal, what should I do? Below we will tell you how you can solve this problem.

Your iPhone may be muted

In most cases, the ringtone stops playing because the iPhone has been set to silent (silent) mode. Of course, this explanation is very simple, but often it is the most correct one, especially for completely “new” gadget owners.

To fix this issue, check the volume switch on the left side of the iPhone. If the switch is on silent mode(you can see the orange mark), just move it, and when you receive a call, the music will play again.

Silent Mode On (iPhone Speakers Mute):

Silent Mode Off (iPhone speaker sound on):

iPhone needs to restart

If the volume switch is in the right position, but the melody still does not sound, your device may need to be rebooted. A forced reboot will fix software errors that could cause the ringtone to disappear. About how to restart iPhone (4 ways).

No sound on incoming call on iPhone - Do Not Disturb is activated

If the ringtone on your iPhone has stopped ringing, check if the mode is turned on. "Do not disturb". Users mistakenly often activate this mode without noticing it. If you see a crescent-shaped icon at the top of the screen, then you have enabled "Do not disturb", which disables all sound notifications.

Solving this problem is easy. open "Control point" and turn off the mode "Do not disturb". The beep should now reappear.

Mode Options "Do not disturb" can be changed along the way Settings → "Do not disturb".

Check sound settings

It is possible that problems with the ringtone arose due to incorrect sound settings. open "Settings", Choose a section "Sounds, tactile signals" and set the ringtone and notification volume to suit you. Here you can enable "Change with buttons", which will allow you to adjust the volume of the ringtone using the volume button on the left side of the iPhone.

If you have tried all of the above methods, but none of them helped, then the problem is somewhat more complicated. For example, your iPhone may have been left in headset mode by mistake. This is easy to check in the Music app or Control Center by clicking on the " Devices».

Try plugging and unplugging your headphones a few times, gently cleaning the audio/Lightning jack with a toothpick, and restarting your iPhone.

Troubleshooting with AssistiveTouch

1. Open the menu Settings → Accessibility → Touch.

2. Go to the AssistiveTouch section and activate this feature through the corresponding toggle switch. A virtual button with additional menus will appear on the screen, which can be placed anywhere on the display.

3. Tap on the menu AssistiveTouch and select " Apparatus».

4. On the right there should be an icon " Turn off the sound" with a crossed out bell (if not, then move this function to this position), and on the left tap on the button " Louder» (volume up) to increase the ringer volume.

5. Disable AssistiveTouch for uselessness.

The issue is related to a hardware issue with the iPhone, such as the speaker

The disappearance of sound can be caused by a breakdown of some component in the device itself.

For the sake of experiment try ( Settings → Main → Reset → Erase content and settings), and if this procedure did not help, then you can completely eliminate the software error, followed by setting " Like New".

If this did not help to return the sound with an incoming call, then a trip to the service center cannot be avoided. We recommend using only official Apple service centers, of course, if there is one in your city or country.