Hong Kong Post tracking. Hong Kong Post. Hong Kong Post Basic Tracking Status

25.11.2020 Office

HongKong Post is the oldest post office, which was founded back in 1841. For some time, the Hong Kong Post branch was subordinate to Great Britain, however, since 1860 it was again transferred to the PRC. Since the late nineties of the last century, it has been operating as an independent branch of China Post.

Today this is one of the cheapest options for postal delivery of items from China.

Types of international shipments Hong Kong Post

Items weighing no more than 10 kg are sent by regular Hong Kong post. For parcels weighing over 10 kg, a special Hongkong Speedpost service has been created.

International shipments accepted for processing by HongKong Post:

Letters, postcards, packages, secograms, not exceeding 900 mm in size in the sum of three dimensions (the largest side should not exceed 600 mm) and weighing not more than 2 kg;
- round shapes of items, the largest dimension of which does not exceed 900 mm;
- parcels not exceeding 150 cm in length and not more than 300 cm when adding length and girth and weighing no more than 30 kg;
- large-sized items, measuring no more than 150 cm in length and no more than 300 cm when adding length and girth and weighing no less than 10 kg, but no more than 30 kg.

Track codes issued by Hong Kong Post are of two types:

Rx123456789HK - track for shipments weighing up to 2 kg;
Cx987654321HK - track for shipments weighing more than 2 kg, but not exceeding 10 kg.

In track numbers, the Latin letters R and C indicate the type of shipment mentioned above. X is an individual letter of the Latin alphabet (from A to Z), it allows you to make the number unique. Next comes a digital code, unique for each shipment. The last Latin letters HK is the sending country, since we are dealing with Hong Kong Post, then this is Hong Kong.

For EMS parcels, the track code is EE123456789HK.

There are restrictions on the content of shipments, which can be found at the link.

Hong Kong Post tracking

You can track your Hong Kong Post parcel on the official website. To do this, simply follow the link and select “Mail Tracking” on the left page. The track code is a thirteen-digit number, which must be entered into the field that appears. All you have to do is press “Enter” and view the report on the location of the parcel. The service works for both regular shipments and EMS shipment statuses sent by a special division - Hongkong Speedpost. Tracking is possible until the shipment leaves the country, then you should contact the postal operators of the destination country.

Hong Kong Post Basic Tracking Status

To make tracking parcels convenient, Hong Kong Post operates several basic reports. Let's look at them in more detail:

For some time, information about the shipment will not be available, and the site will persistently prompt you to enter the Inquiry Reference Number. This is an absolutely normal phenomenon, after a certain period of time the status will change;
The Item(track code) was posted on(date of receipt of the item) and being processed for delivery to the address- this status indicates that the shipment arrived on the date specified in the report and will soon be processed and sent to the stated address;
Destination- (country of destination). The Item(track code) left Hong kong for Its Destination on(date of departure) - this means that the shipment has left Hong Kong and is heading to the desired country at the stated address.

Statuses can change from one to another within a week or more. When the shipment has left China, tracking Hong Kong Post shipments on the official website becomes impossible and you need to contact the websites of local postal operators.

Postal delivery times

Delivery times stated by HongKong Post range from 10 to 15 days. But often shipments are delayed, and the delivery time increases significantly - up to 50 days. As a rule, such delays occur during major holidays and other important events. This must be taken into account when placing an order and the possible delivery time must be calculated with a sufficiently large margin.

Hongkong Post is an independent division of China Post. This carrier is very popular among sellers on AliExpress because it works much faster than the main Chinese carrier China Post. Sometimes it acts as the main free delivery option, and in some cases it is offered as an alternative method for an additional fee.

Depending on the type of cargo, all shipments are divided into 3 categories, each of which is sent by a separate division of Hongkong Post:

Hongkong Post Air Mail accepts small packages weighing up to 2 kg.
Hongkong Post Air Parcel is responsible for parcels weighing up to 10 kg.
If you need to send a parcel with a larger weight (up to 31 kg), then you should choose the Hongkong SpeedPost method.

In addition to weight criteria, there are also size restrictions for international postal items(MPO). So, for a small package it is necessary that its two dimensions (two sides) exceed 9 and 14 cm, but none of the sides should exceed 60 cm. In this case, the total value of all three dimensions (H+W+D) should not be more than 90 cm.

For parcels, a limit of 1.5 m is established for any of the dimensions, as well as the total value of all dimensions is 3 m.

When registering an IPO with Hongkong Post Air Mail or Parcel, the sender can, at his discretion, register it (in this case, tracking of the parcel along the entire route will be available) or refuse registration in order to save on delivery.

In the Hongkong Post service, all registered MPOs receive a special 13-digit track number, by inserting which into a special field on the website or (if the recipient is from the Russian Federation), as well as in the tracking form on, you can obtain information about the current status of the expected parcel.

The track numbers of registered items issued by Hong Kong Post have the following structure:

R*987654321HK - tracking number template for a small package weighing up to 2 kg.
C*987654321HK - tracking number template for parcels weighing from 2 to 10 kg.
E*987654321HK - tracking number template for EMS parcels sent by Hongkong SpeedPost.

The symbol “*” replaces the English letter (A-Z), which is part of the unique IPO number - a letter of the Latin alphabet that ensures the uniqueness of the number, taking into account the subsequent 9 digits. The final pair of letters “HK” is the international country code, in our case Hong Kong.

Parcel tracking statuses

All MPOs made through Hongkong Post receive the following statuses during the delivery process:

The item (С*xxxxxxxxxHK) was posted on 02/05/2016 and beign processed for delivery to the addressee [The parcel with the specified number arrived at the post office on 02/05/2016 and is being prepared for further delivery to the addressee].
Destination - “recipient country”. The item (С*xxxxxxxxxHK) left Hongkong for its destination on 09-02-2016 [Destination - “recipient country”. The parcel left Hong Kong for its destination on 02/09/2016].

Subsequent statuses are not displayed on the Hongkong Post website, but you can find them on the website of the “recipient country” or by using the form.

AliExpress states that orders sent by Hongkong Post Air Mail or Parcel services take from 15 to 50 days to arrive. During major holidays and other significant events, during which transport companies are overloaded, delivery times may increase.

Features of SpeedPost shipments

SpeedPost was established in 1973 and is part of the parent company Hongkong Post. His responsibilities include international courier delivery. SpeedPost has almost 2,000 points in Eurasia and more than two hundred delivery points located throughout the rest of the world. The company's services are used by many small and medium-sized businesses and individuals. Trust is earned through years of reliable work and high quality of services provided.

Particularly popular with this company is express delivery to large countries and cities, which is carried out by a team of professional couriers. The SpeedPost network is constantly growing, covering an ever larger territory. To make work more efficient, the company cooperates with official postal companies nine countries: Correos Post, La Poste, United States Postal Service, Australia Post, British Royal Mail, Korea Post, Singapore Post, China Post and Japan Post.

Hong Kong Post's Speed Post division is part of the international EMS network that deals with express parcels.

SpeedPost services for orders from AliExpress are offered by sellers exclusively as a paid basic or alternative way delivery. This is due to the very high cost of such shipments. In order not to be unfounded, we will give several examples of the cost of shipments to the Russian Federation:

A shipment weighing 1 kg will cost the customer $287
A parcel weighing 10 kg will cost $1,200 for a multipack and $1,430 for standard packaging.
A parcel with a maximum weight of 30 kg will cost $3216/$3630 per multipack/standard.

As you can see, this delivery is not affordable for everyone. But the company can justify such a high cost with very fast delivery. Such items are guaranteed to be delivered within 1 to 5 days. At the same time, all parcels receive an international track number, which, of course, is tracked without any problems.

To track your parcel you need to take a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.

If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.