Quite often, owners of Apple smartphones come to me with a complaint that the iPhone speaker has become quieter, the interlocutor has become difficult to hear and they have to strain their ears significantly. In a noisy street, this becomes terribly annoying. Skeptics immediately begin to criticize Apple and the iPhone, complaining about the Chinese assembly and high cost. In fact, in most cases, the reasons that the iPhone has a quiet speaker and dull sound lie not in the device itself, but in its accessories. But first things first!

So, if for no reason your iPhone speaker starts to work quietly, start by simply rebooting it. After that, call one of your friends and during the conversation, use the buttons to adjust the speaker volume from minimum to maximum and back several times. This helps in cases where sound problems are associated with a simple malfunction of the device.

The second, quite common case is a crooked protective film or glass.

But here, as a rule, the problem arises immediately after you have glued the protective accessory to the device. Accordingly, you need to re-glue the film or glass correctly and everything will be fine.

It also happens that the iPhone became quieter due to the case, which became deformed over time and partially covered the speaker. Again, checking this is quite simple - just remove the case and make a call.

Cleaning the iPhone speaker

Now let's consider a more serious case, when the sound on the iPhone is muffled and the interlocutor is hard to hear at maximum volume due to contamination of the speaker. This could be various small debris from a pocket or bag, some sweet or viscous liquids that accidentally fell on the phone body, or ordinary dirt. To clean the iPhone speaker, you will need a stiff brush or toothbrush and alcohol.

First you need to moisten the pile with alcohol and squeeze it thoroughly so that it is damp, but not wet. Roughly speaking, our task is to prevent alcohol from getting inside the smartphone during the cleaning process. The best option is to run the lint over a piece of paper several times. After this, we try to clean the iPhone speaker grid with careful movements.

Note: A toothbrush can also be used to clean the main speaker of an iPhone. The only condition is to use it without alcohol. The fact is that its holes are much larger and alcohol can get inside the device.

Phone hardware problem

Unfortunately, iPhones also break, which means the speaker can also fail. How can this be checked? Simple enough. Here are two ways.

First, use headphones. In this case, there will be excellent audibility through them, but the iPhone speaker will still be deaf.

If it turns out that the iPhone has become quieter because the speaker is broken, then the only solution is to take it to a service center.

“Don’t buy phones immediately after they start selling,” this advice was relevant both 10 years ago and now. How many times have users encountered defects in the first batches of even the most expensive devices?

The last striking example is . Samsung's main competitor, although it did not allow such a serious defect, is also not without sin. Read what problems the first users encountered Apple iPhone 7 and iPhone 7 Plus for the first week of sales of the gadget.

Gloss black iPhone 7s get scratched and instantly become covered in fingerprints

Apple even before the start of sales that “With use, it may develop small scratches. If this is a concern for you, we recommend choosing a case to protect your iPhone.".

And she didn’t lie. The first reviewers, like one, talked about how quickly the glossy black iPhone 7 and iPhone 7 Plus become scratched, even with very careful use.

They also instantly collect fingerprints.

Therefore, if you decide to buy an iPhone 7 in a fashionable color, take care of the case and gloves. But be prepared that there may also be issues with gloves.

The Home touch button does not respond to touches while wearing gloves

The Home key in iPhone 7 is now touch sensitive, and the Taptic Engine feedback module is responsible for simulating pressing. However, the peculiarity of the new iPhone 7 control is that touch button Home only works in contact with skin.

I think I worked it out, the TouchID sensor is what’s making the connection.

No sensor connection, no click.

— Myke Hurley (@imyke) September 16, 2016

“Interesting moment. Cover the button on your iPhone 7 with any material (such as a T-shirt) and try to press it. You won't succeed. The device works using the Touch ID sensor - no connection to the sensor, no click,” said May Hurley from Relay FM.

Winter is coming, and for residents of northern regions who often have to wear gloves, this can be a big problem. However, the new Home button in the iPhone 7 does not work even with special gloves for touch screens.

Some iPhone 7s hiss under load

Users that some iPhone 7 and iPhone 7 Plus units begin to hiss when working under load. This is the sound:

Apparently, this has something to do with the new powerful A10 processors. It is unlikely that Apple will change hissing smartphones, because, apart from sound, there are no problems with “hissing” devices.

Problems with the speaker

A number of iPhone 7 and iPhone 7 Plus owners have encountered poor performance of the speaker.

Some users reported that during phone calls they are faced with the fact that “the voice of the interlocutor is heard somewhere behind the smartphone” or “the iPhone 7 is in some kind of tube or closed jar.” However, there are no problems when playing music.

Apple does not comment. Fortunately, the problem does not occur on all devices.

Long loading time

Another completely uncritical oddity that was noticed over new iPhones — for a long time downloads.

iPhone 7 owners will have to wait a record 27 seconds from pressing the power button to starting work. At the same time, last year’s smartphones turn on much faster: iPhone 6s - in 14 seconds, iPhone 6s Plus - in 16 seconds. Watch the video:

Attention! You have JavaScript disabled, your browser does not support HTML5, or you have old version player Adobe Flash Player.

However, the latter feature will most likely be fixed in the next iOS updates.

Before you begin to describe the malfunctions and answer the question - Why is it hard to hear your iPhone interlocutor during a conversation and what to do in such a situation, you need to study the smartphone device and divide the breakdown into mechanical and software.

The iPhone has two speakers, the lower speaker, which is responsible for speakerphone, playback of music and call sounds, and the upper auditory speaker, which is responsible for hearing the voice of the interlocutor on the iPhone.

Symptoms and Causes of Mechanical Speaker Failure

During a call, you can’t hear the person on your iPhone who is on speakerphone, which means the problem is in the bottom speaker.

• Faulty Mini-Jack 3.5 mm.

Often, this is due to a failure in the 3.5 mm plug. Perhaps the contacts are shorting in it. Sometimes it helps to connect and disconnect the plug several times, 10–20. So, you clean the connector from oxides and other debris deposited on the contacts.

But this is just a life hack that does not guarantee 100% results. If it didn’t help, then you need it. On newer iPhone models, the headphone and charging jacks come in one piece.

• - “Mute” key and volume rocker.

If you recently became the owner of an iPhone and do not understand the device and buttons, then on the left side there is a key to switch to silent mode (Mute) which could be accidentally touched during a conversation.

It's worth checking to see if you've pressed the volume control or muted the sound. Try calling back and holding down the volume up key. If you can’t hear your iPhone interlocutor, it is possible that the problem lies at the other end of the “wire.”

• - Faulty top speaker.

Often, people contact the PlanetiPhone service with a broken hearing speaker. It fails due to the ingress of water, dirt and dust. Water penetration causes a short circuit and leaves oxides on the contacts, interfering with the signal conduction from the speaker to the motherboard.

The mesh on the speaker, which performs a protective function, can become clogged with small particles of dust and dirt. It is extremely difficult to hear the person calling. In this situation, you will need to clean the iPhone from water and dust, and you will need to dry it and clean the contacts from oxidation.

• - iPhone crash.

If an iPhone falls from a height, not only the speaker, but also the microphone of the iPhone fails.

During a call, it performs a noise reduction function. Due to the fall, the audio codec or cable fails, which is why the smartphone perceives all sound coming from the subscriber as noise and dampens it. He is checked by recording his voice.

If it plays with interference, noise and wheezing, you should come to our service for iPhone diagnostics. This may be the very answer why it’s hard to hear the person you’re talking to on your iPhone.

Software glitches and errors

Now we will analyze software malfunctions that we can fix ourselves without resorting to the help of a service.

• - Bluetooth headsets.

It’s worth remembering if you connected speakers or headphones via Bluetooth? iOS may not properly disconnect the headset and think that it is still connected to the phone. Just go to settings and turn it off again.

• - Third party programs.

On the iPhone it is difficult to hear the interlocutor due to the use of third-party software. Remember what you installed before the problem was discovered. Try removing them and rebooting. Hold down the Power and Home keys.

• - iOS crash.

If the sound does not always disappear, but only intermittently, it may be a failure operating system iPhone. Try updating the firmware.

What to do if you can’t hear your interlocutor on iPhone?

From the possible breakdowns and their symptoms described above, it is extremely difficult to correctly diagnose the location and cause of the breakdown. If you have little experience, it is better to start checking by checking the volume level in the settings and the silent mode key.

The best and simplest answer to the question why you can’t hear your iPhone interlocutor is to come to the PlanetiPhone SC for a free iPhone diagnosis.

Stages of repair in PlanetiPhone.

• - Come to your nearest service center and tell us in detail about the breakdown or call a technician to your home by leaving a request on the website. (Master's visit to Moscow - Free)

• - First of all, before starting any action, a check is performed to identify all hidden problems and their causes. (This is done free of charge, even if you later decide to postpone the restoration until later.)

• - Next, we announce all the faults found, the time it will take to fix them and the final price. (The price already includes the price of the part and the work of the master! No extra charges after repairs!)

• - The agreed procedures and full testing of the smartphone are carried out.

• - You pay for the services and you are given a fully restored iPhone, a warranty and a discount card.

*Get a discount now by simply filling out an application on the website.

Why should you contact PlanetiPhone?

Our service has advantages that clearly distinguish us from all competitors in Moscow. These include:

• - Unlike other top workshops, we have an affordable cost of repairs in the capital.

• - Free computer check gadget, even if repairs are refused at the service center and a specialist visits your home in the capital.

• - Only original components, which are always in stock.

• - Modern equipment and experienced craftsmen.

• - Free delivery of equipment to the service center and back to your home in the capital.

We didn’t find an answer to the question - why can’t you hear the iPhone interlocutor? Come to PlanetiPhone and we will quickly find out the reason!

One of the most unpleasant phone breakdowns is a non-working microphone, due to which the interlocutor cannot hear you well. Let's look at the causes and ways to troubleshoot microphone problems on iPhone 7.

Why can't my interlocutor hear me on iPhone 7?

The reasons why your interlocutor cannot hear you on an iPhone 7 are often due to a faulty microphone.

• Contact failure due to mechanical damage
• Water entering the microphone cavity
• Microphone clogged
• Software error

Before correcting deficiencies in the microphone, we recommend testing it using a voice recorder. Perhaps the interlocutor’s ear speaker is faulty, which is why they can’t hear you. When recording your voice on a voice recorder, make sure that the speaker grille is not covered with your hand or cover. When playing back, the recording should sound clear; if there is interference and noise of various kinds, then the microphone is faulty.

In case of mechanical damage or oxidation of contacts, as well as manufacturing defects, the best solution is to replace the microphone.

DIY microphone replacement

You should proceed with replacement only if other troubleshooting methods (rebooting the operating system, cleaning the microphone mesh) did not help.

To replace the bottom cable you will need the following set of tools:

• Triangular screwdriver
• Plastic paddle or pick
• Forceps

Replacing the bottom connector is carried out in several steps:

1. Using a screwdriver, unscrew the two screws on the bottom of the smartphone (near the charging connector). Use a pick or plastic spatula to pry up the smartphone screen and carefully disconnect it from all latches
2. Unscrew the two screws from the battery protection. We take out the protective panel and unscrew the 14 screws on the bottom cable. Since the screws differ in size, you should remember their location
3. Using a spatula, disconnect the polyphonic speaker, Home button and antenna
4. The bottom train is attached with glue, so it can also be removed by carefully prying it off with a spatula

The lower cable has been removed, and the cable with a working speaker is installed in the reverse order.

Additional microphone troubleshooting methods

If you experience difficulty hearing on your iPhone, we recommend removing the case from your phone. If the case fits too tightly to the smartphone, it will block the microphone slots, causing it to stop working correctly.

If the microphone becomes clogged, clean its mesh from debris and dust. To do this, use a thin needle. The operation must be performed very carefully so as not to damage the microphone.

A software error also quite often causes problems with the microphone. It is recommended to start by simply rebooting the phone; if the problem cannot be resolved, then perhaps the problem is in the operating system. Download new version OS. If you have it on at the moment, then reset the OS to factory settings: go to “Settings” - “General” - “Reset” - “Erase content and settings”. This may solve the problem if you are sure that the microphone is working.

In September, official sales of the iPhone 7 and iPhone 7 Plus smartphones started. Not a single launch of new Apple products is complete without close attention from the media, so any bug risks becoming a tragedy on a global scale. One has only to remember the problem with the deteriorating connection in the iPhone 4, the peeling paint in the iPhone 5, and the bending iPhone 6 Plus.

No serious defects have been found with the iPhone 7 yet. Most problems can be solved by rebooting the smartphone, others can be fixed with the release of the next update.

1. Hissing sounds during intense work

The day after the start iPhone sales 7 and iPhone 7 Plus, the first customer complaints about the operation of the devices have appeared on the Internet. We are talking about the A10 Fusion processor, which tends to make “mysterious sounds” when the smartphone is used intensively.

According to the owners of the "Seven", the new 4-core processor begins to hiss during high loads. The sound can be heard through the body even at a distance from the gadget. It happens in moments intensive work computing module, which is not typical for any other Apple processor or competitor chip from Qualcomm and MediaTek.

For now simple way decide this problem does not exist. If you feel that the sound is excessively loud, replace the device under warranty.

2. Low battery life

There are a number of problems with iOS 10 that affected using iPhone 7 and iPhone 7 Plus. It happens that the smartphone simply stops responding to touches or cannot connect to the Bluetooth network, and mobile internet malfunctions. However, many have traditionally complained about the time battery life iPhone 7.

In 9 out of 10 cases, abnormal discharge of flagships is caused by the background operation of one or another application. In such cases, you need to go to settings, Battery section and look at the list of the most energy-intensive tasks. To improve the autonomy of smartphones, you need to return to the main settings screen, then go to the General -> Content Update section and disable the specified option for the “failed” application. The energy saving mode will also help extend the operating time away from the outlet: Settings -> Battery.

3. Poor sound quality during a call

Some iPhone 7 users have reported poor sound quality during phone calls. The corresponding complaints appeared on the technical website Apple support. The first to report the problem was a user named Stefan Fischer. His message dates back to September 16, the day iPhone 7 sales started.

In the thread discussing the problem, users left many comments with similar complaints. Most of them are iPhone 7 Plus owners.

Apple has not officially commented on the problem, but there is an article on the company's website entitled "Missing or distorted sound from iPhone speaker." In case of such defects, it suggests increasing the sound, rebooting the device, or removing dirt from the speaker using a brush with soft bristles.

4. iPhone 7 does not find the network after turning off Airplane mode

Some iPhone 7 and iPhone 7 Plus buyers are complaining about an issue with Airplane mode. After disabling the function, your cellular connection is lost.

Apple is already aware of the failure and has issued the service technical support appropriate instruction. Anyone experiencing this issue is advised to restart their iPhone 7 and iPhone 7 Plus. If this does not help, then remove and reinsert the SIM card.

5. Problems with Lightning headphones

Some iPhone 7 and iPhone 7 Plus buyers have encountered incorrect operation of Lightning EarPods. According to users, from time to time the remote control on the Apple branded headset stops functioning and seems to freeze. This happens if you leave the EarPods connected to your iPhone 7 for a few minutes. The sound continues to work, but the buttons do not work. Users cannot switch songs or adjust audio volume, although the microphone works fine.

The problem with sound loss was resolved in the iOS 10.0.2 update. In order to restore the correct operation of the headphones, you need to update your iPhone 7 to a new version.

6. Problems with activation

In some cases, after the first turn on iPhone 7 The device cannot be activated. Activation failure usually occurs when there are problems accessing the Internet. Check your network connection. If the problem persists, try switching to Wi-Fi network. If the problem persists, try restarting your smartphone several times, or activating it by connecting to iTunes.

7. Unstable Bluetooth operation

Owners of recently released gadgets also complain about unstable operation wireless connection Bluetooth. On Apple forums, customers write that they cannot connect the iPhone 7 to their car stereo.

Some users of the device report that the smartphone works, but voice calls through the on-board system are distorted. Some users complain that the iPhone 7 disconnects from the car's on-board system after 10 seconds, after which the gadget can no longer be connected to the system. Most complaints come from BMW car owners.

If you encounter a similar problem, all you can do is wait. According to company representatives, Apple is currently working on an update that should fix the problems.